Communicating change /
Bill Quirke.
- London ; New York : McGraw-Hill, c1995.
- xix, 303 p. : ill. ; 24 cm.
Includes bibliographical references (p. 288-289) and index.
Communicating in a world of change; the business of communication; structure, identity and values; communicating for change; customers and quality; using internal research to create change; communicating in teams; orchestrating communication; getting started; where do we go from here?.
Provides a framework for matching the right communication strategy to an organization's business strategy, and offers a structure for developing and implementing it. The author believes that communication is vital to an organization's success. Case studies are supplied throughout
0077079418
Communication in management. Organizational change.