TY  - BOOK
AU  - Hammer,Michael
AU  - Santon Steven A
TI  - The Reengineering Revolution: The Handbook 
SN  - 000255657x (pbk.)
AV  - HD588 .H355  1995
PY  - 1995///
CY  - London.
PB  - Harper Collins
N1  - Includes index
N2  - Most re-engineering programmes fall short of their potential. In this handbook, Michael Hammer explains the problems and their solutions
ER  -