TY - BOOK AU - Mitra,Amitava TI - Fundamentals of quality control & improvement: Amitava Mitra SN - 0759351724 AV - TS156 .M54 2006 PY - 2006/// CY - Mason, OH PB - Thomson KW - Quality control KW - Statistical methods N2 - This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field ER -