TY  - BOOK
AU  - Redman,Warren
TI  - Counselling Your Staff
T2  - Kogan Page better management skills
SN  - 0749415649
AV  - HQ796 .R439 1996
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - Personnel management
KW  - Counseling
N1  - Why counselling has become an important management task; what counselling is; the skills of counselling; a structure for listening; asking questions; signals and messages; a typical structure for a counselling interview; who should be the counsellor?; training for the counsellor; supervision and support; counselling issues and situations; the values of counselling; setting up a counselling programme; open for business; evaluating the counselling programme
N2  - Provides the busy manager with an explanation of the skills involved in the staff counselling process. The text features examples and illustrations of counselling issues, and addresses common questions asked by new managers
ER  -