The practice of empowerment : making the most of human competence /
by D.C. Kinlaw.
- Aldershot, England ; Brookfield, Vt., USA : Gower, c1995.
- x, 182 p. : ill. ; 24 cm.
Includes bibliographical references (p. 173-175) and index.
What empowerment is not; the empowerment process; managing the empowerment process; the meaning of empowerment; the payoffs of empowerment; targets for empowerment; strategies for empowerment; controls for empowerment; new roles and functions; putting it all together.
Asserts that empowerment is a way of improving organizational performance by making the most competent people the most influential most of the time. This book provides a model for achieving this objective and draws on examples and case studies from successful companies as illustration.