Aikens, C. Harold. <br/><br/>
Quality inspired management :  the key to sustainability / 
C. Harold Aikens. 
 - Boston :  Prentice Hall,  c2011. 
 - xxiii, 623 p. :  ill. ;  29 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality. 
<br/><br/><label>ISBN: </label>9780131197565 (alk. paper) 0131197568 (alk. paper) 
<br/><br/><label>LCCN: </label>2009-039241 
<br/><br/><label>Nat. Bib. No.: </label>GBA650620  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>013479920  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Sustainable development.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .A3953 2011 
<br/><br/><label>Dewey Class. No.: </label>658.4/013