Drummond ,Helga <br/><br/>
THE T.Q.M. MOVEMENT :  What Total Quality Management is Really All About / 
Helga Drummond. 
 - 3rd ed. 
 - New Delhi. :  UBS Publishers Distributors.,  c1997. 
 - xii, 156 p. :  ill.;  22 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>8174760008 
<br/><br/><label>LC Class. No.: </label>HD62.15  / .D784 1997