Harvard business essentials : crisis management.
Crisis management
- Boston, Mass. : Harvard Business School Press, c2004.
- xix, 155 p. ; 24 cm.
- The Harvard business essentials series .
Includes bibliographical references (p. 127-150) and index.
Taking Stock of Potential Perils: What Could Go Wrong? Avoiding the Avoidable: An Ounce of Prevention... Contingency Planning: Preparing Today for Tomorrow's Problems; Crisis Recognition: Where There's Smoke There's Fire; Containment: Preventing a Bad Situation from Becoming Worse; Crisis Resolution: The Road to Recovery; Mastering the Media: Make it Your Story; Learning from Your Experience: Gather Lessons Where You Find Them
In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management will help managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize pre-crisis resources, this book will show managers how to shepherd their team from crisis to success. This is a guide no manager should be without.