TY - BOOK AU - Avgerou,Chrisanthi TI - Information systems and global diversity SN - 0199263426 pbk AV - HM851 .A93 2001 U1 - 303.48/33 21 PY - 2002/// CY - Oxford PB - Oxford University Press KW - Information technology KW - Social aspects KW - Cross-cultural studies N1 - Includes bibliographical references; $a Introduction; PART I:THEORY; 1. The Institutional Nature of ICT and Organizational Change; 2. The Socio-technical Nature of Information Systems Innovation; 3. Multiple Situated Rationalities; 4. The Global, the Local, and the Disembedded; PART II: INSIGHTS FROM CASE STUDIES; 5. Pemex -- Transforming a National Company; 6. IKA -- Striving to Modernize a State Bureaucracy; 7. An Experiment of Flexible Specialization in Cyprus; 8. Medical Drug Utilization Information Systems in the United States and Europe; 9. The Nature and Significance of Global Diversity for Information Systems N2 - $a It is often assumed that the impact and implementation of ICTs (Information and Communication Technologies) will or should be the same in all situations with little regard to the particular social or cultural context. Drawing on experience and research in different societies (Europe, Latin America, etc.), this book explains the nature of organizational diversity in which ICT innovation takes place, and also develops a conceptual approach to account for it. The book draws from institutionalist concepts of organizations, the sociology of technology, current debates on globalization, and critiques of the rationality of modernity. The theoretical perspective is supported empirically by four international case studies. The author shows how the processes of ICT innovation and organizational change reflect local aspirations, concerns, and action, as well as the multiple institutional influences of globalization ER -