Emerson, Robert M. <br/><br/>
Everyday troubles :  the micro-politics of interpersonal conflict / 
Robert M. Emerson. 
 - Chicago ;  London :  The University of Chicago Press,  2015. 
 - xxx, 275 pages ;  24 cm 
<br/><br/> Includes bibliographical references (pages 261-269) and index.  Introduction -- Beginnings -- Unilateral responses -- Remedial complaints -- Informal others -- Accusations and extreme responses -- Authoritative involvement -- Conclusion. 
<br/><br/><label>ISBN: </label>9780226237947 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict.<br/>Social conflict.<br/>Interpersonal relations.
<br/><br/><label>LC Class. No.: </label>HM1121  / .E564 2015