Goetsch, David L. <br/><br/>
Quality management for organizational excellence :  introduction to total quality / 
David L. Goetsch, Stanley B. Davis. 
 - 6th ed. 
 - Upper Saddle River, N.J. :  Pearson Education International,  c2010. 
 - xvii, 634 p. :  ill. ;  28 cm. 
<br/><br/> Previous ed.: Upper Saddle River, N.J.: Pearson/Prentice Hall, 2006. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780138003548 0138003548 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD31  / .G64 2010