Includes bibliographical references and index.

Part 1 The project-by-project approach: taking a project-by-project approach; what goes wrong with projects?; elements of the project-by-project approach; project-by-project in action. Part 2 Managing the strategy: stategic issues; steering group methodology; logistical issues for steering groups; steering groups in action. Part 3 Project methodologies: planning methodology; quality improvement team methodology; problem solving methodology; network methodology; data collection, display and analysis; piloting your proposals; implementing your proposals and closing down the project; the methodologies in action. Part 4 Tools and techniques: tools for planning and organizing; tools for analysis; tools for evaluation and decision making; tools for data display and analysis; techniques for group work; effective meetings; tools and techniques in action. Part 5 More about quality advisers: how to select quality advisers; how to train quality advisers; practical tips for quality advisers; quality advisers in action.

This practical book aims to help deal with the problems relating to quality when managing a project with multiple priorities, managing several projects at once and leading a project team from the beginning. In step-by-step fashion the book explains how to set up and manage successful quality projects, how to get other people involved and committed and how to make your project meetings productive. It provides detailed guidance on collecting and using data, piloting your ideas and consolidating the gains you make. The text is supported by action checklists, ready-made formats and real-life case histories. There is also a section of tools and techniques which shows not only how to use different methods, but when each one is appropriate.