Disk in pocket inside back cover.

Includes bibliographies.

*Introduction*Tools of the Trade*Management Information and Diagrams*Management Statistics*Probability and Probability Distributions*Decision Making Under Certainty*Market Research and Statistical Inference*Quality Control and Quality Management*Forecasting I: Moving Averages and Time Series*Forecasting II: Regression*Linear Programming*Stock Control*Project Management*Simulation*Financial Decision Making.

Focusing on the practical uses of decision-making techniques, this text encompasses a mixture of quantitative methods, and provides the manager with a detailed overview of how such techniques fit into the wider management process. It supplies practical and relevant information displayed in a way that is accessible to managers and students. A real-life case study appears at the end of each chapter, along with a fully-worked exam-style example. Solutions to student activities appear at the end of the book. To add to the realism, Financial Times data and tables are used throughout the book. An accompanying instructor's manual is available.