An introduction to organizational behaviour and analysis; the challenges facing contemporary organizations; individual differences - personality and intelligence; individual differences - attitudes and perception; individual processes - work motivation; individual processes - decision making; individual processes - learning and memory; individual processes and the organization - job design; integrating the individual and organization - stress and stress management; groups - the nature of groups; groups - leadership and management; groups - power, politics and conflict; organization and environment - effectiveness and management; the organization - structure and design; the organization - control; the organization - culture and climate; the organization - communication; the organization - change and development; the organization - globalisation and the organization across cultures; an overview - integrating micro and macro level perspectives on organizations; integrating individuals, groups and the organization - human resource management and employee relations; technology and the future of organizations.

This work serves as an introduction to the behaviour of individuals and groups within organizations. It systematically integrates the key areas of both organizational behaviour and analysis into a consistent whole. Examining how behaviour can be defined, measured and controlled to achieve organizational goals, the authors use models and theories taken from psychology, sociology and the management fields to provide students with a more realistic impression of the complexities of organizational life.