Includes bibliographical references (p. 299-301) and index.

1. Introduction; 2. Becoming A Manager; 3. Hiring the Best; 4. Keeping the Best; 5. Setting Goals that Others Will Pursue; 6. Delegating With Confidence; 7. Managing Teams; 8. Improving Performance; Through Appraisal and Coaching; 9. Handling Problem Employees; 10. Dealing with Crises; 11. Leading; 12. Managing Your Time; 13. Developing Your Career; 14. A Primer on Strategy; 15. Understanding Financial Statements; 16. Net Present Value and Internal Rate of Return; 17. Breakeven Analysis; Appendix; Glossary

Zeroing in on the specific skills that make great managers stand out from the pack, this comprehensive guide is both an essential primer for new managers and a valuable resource for seasoned executives. From hiring and retaining good people to motivating and developing team members, from understanding key financial statements to delegating work effectively, and from setting goals for others to managing your own career, this actionable guide walks readers through every aspect of managing in a complex business world. Filled with practical tools and tips, this essential toolkit will help managers to stay at the top of their game. The Harvard Business Essentials Series is for managers at all levels but is especially relevant for new managers. It offers on-the-spot guidance, coaching, and tools on the most relevant topics in business. Each book includes the critical information that managers need on a given topic-from budgeting to hiring to communication to strategy-and offers interactive tools and worksheets that translate advice into action. Providing ready answers to day-to-day issues, these guides make sound, trusted mentoring advice available whenever managers need it. Other Books in the HBE Series include: Managing Change and Transition; Hiring and Keeping the Best People; Finance for Managers; Business Communications; Innovation; and Negotiation.