Total quality : management, organization and strategy / James R. Evans.

By:

Evans, James R. (James Robert), 1950-

Material type: Text

TextPublication details: Mason, Oio : Thomson/South-Western, c2005.Edition: 4th edDescription: xii, 467 p. : ill. ; 24 cmISBN:

0324301596 (pbk.)

Subject(s):

Total quality management

LOC classification:

HD62.15 .D4 2005

Summary: Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read about Total Quality as it relates to privately held companies, service industry businesses, major corporations, and overseas organizations, all from the management perspective.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	Library First Floor	HD.62.15.D4 2005 (Browse shelf(Opens below))	1	Checked out	02/01/2016 00:00	7657

Includes bibliographical references (p. 451-456) and index.

Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read about Total Quality as it relates to privately held companies, service industry businesses, major corporations, and overseas organizations, all from the management perspective.

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Total quality : management, organization and strategy / James R. Evans.

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