Previous ed.:/ Raymond L. Hilgart, Edwin C. Leonard, Jr. Cincinnati : South-Western College Pub., 2001.

Includes index.

This text should provide the skills and knowledge base needed to become supervisors in the 21st century's changing work environment. The text focuses on practical skills in examining the functions of management and how they are applied to both individuals and teams. The authors avoid using confusing terminology or multiple perspectives, instead presenting the tools that are clearly most appropriate for the task at hand. Change in the workplace and the world at large constantly presents supervisors with new challenges. This text prepares supervisors to successfully address these demands.