Disc in pocket attached to inside back cover.

Includes bibliographical references and indexes.

. COMPETING WITH OPERATIONS. 1. Operations as a Competitive Weapon. Supplement A: Decision Making. 2. Operations Strategy. 3. Process Design Strategy. II. DESIGNING AND IMPROVING PROCESSES. 4. Process Analysis. Supplement B: Simulation. 5. Process Performance and Quality. 6. Process Capacity. Supplement C: Waiting Lines. 7. Process Layout. 8. Planning and Managing Projects. III. DESIGNING VALUE CHAINS. 9. Supply-Chain Management. 10. Location. 11. Lean Systems. IV. OPERATING VALUE CHAINS. 12. Information Technology and Value Chains. 13. Forecasting. 14. Aggregate Planning. Supplement D: Linear Programming. 15. Inventory Management. Supplement E: Special Inventory Models. 16. Resource Planning. 17. Scheduling. CD-ROM SUPPLEMENTS. Supplement F: Master Production Scheduling. Supplement G: Learning Curve Analysis. Supplement H: Measuring Output Rates. Supplement I: Acceptance Sampling Plans. Supplement J: Financial Analysis. Supplement K: Computer-Integrated Manufacturing.

For the introductory Operations Management course, at both the undergraduate and graduate level. The seventh edition of the K/R text is a complete redesign. While the seventh edition maintains its perspective on the big picture and the strategic importance of operations, it shifts its overall approach to a process orientation-both service and manufacturing. The new edition also comes with new software and many new interactive features on the CD-ROM and companion website.