Includes bibliographical references and indexes.

Part 1: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW. 1. Introduction to Supply Chain Management. Part 2: PURCHASING ISSUES IN SUPPLY CHAINMANAGEMENT. 2. Purchasing Management. 3. Creating and Managing Supplier Relationships. 4. Strategic Sourcing for Successful Supply Chain Management. Case Studies. Part 3: OPERATIONS ISSUES IN SUPPLY CHAINMANAGEMENT. 5. Demand Forecasting and Collaborative Planning, Forecasting, andReplenishment. 6. Aggregate Planning and Inventory Management. 7. Enterprise Resource Planning Systems. 8. Process Management: Just-In-Time and Total Quality Management. Case Studies. Part 4: DISTRIBUTION ISSUES IN SUPPLY CHAINMANAGEMENT. 9. Domestic and International Transportation. 10. Customer Relationship Management. 11. Facility Location Decisions. 12. Service Response Logistics. Case Studies. Part 5: SUSTAINING COMPETITIVE ADVANTAGE. 13. Supply Chain Process Integration. 14. Performance Measurement Along the Supply Chain. 15. Looking to the Future of Supply Chain Management. Case Studies.

The coverage in Supply Management: A Balanced Approach is balanced and uses a broad brush to encompass OM, purchasing, and distribution with a supply chain management focus and covers a great deal of content that isn't currently available. The book guides the reader through how all aspects of supply chain activity are accomplished effectively and efficiently.