Includes bibliographical references and index.

1. Challenge of Management - Tim Hannagan2. Leadership - Tim Hannagan3. Focus on the Customer - Tim Hannagan4. Marketing - Tim Hannagan5. Strategic Management - Tim Hannagan6. The Implementation of Strategy - Tim Hannagan7. Total Quality Management - Tim Hannagan8. Management Control - Tim Hannagan9. Organisational Culture - Tim Hannagan10. Organisational Communication- Len Holden11. Human Resource Management - Helen Davis12. Work Motivation - Dominic Cooper13. Management Decision Making - Mik Wisniewski14. Operations Management - Ruth Boaden15. Information Systems Management - Mike Harry16. Financial Management - Leslie Chadwick17. Business Ethics and Corporate Responsibility - Richard Welford18. Environmental Issues and Environmental Management - Richard Welford19. Multinational Management - David Edelshain20. Management in Perspective

The third edition of Management: Concepts and Practices has been fully updated and includes the latest ideas on management development. There are new sections on organisational communications, a complete update on information technology, on globalisation, on the learning organisation and on strategic management. The potential and effects of the Internet, the World Wide Web and e-commerce are analysed, and the most recent legislation in a range of areas is discussed. Rapid developments in the application of information technology are matched by equally rapid changes in the structure and nature of organisations, in the role of managers and in the economy and society in which they operate. This puts pressure on management, emphasising the importance of understanding both the concepts and practices involved.This important text analyses these concepts and practices in all areas of management, providing an understanding of the way organisations are managed, and an appreciation of the most recent developments in management theory and practice. The analysis is based on a consideration of past developments, as well as looking towards those likely to take place in the future.