Includes passcode to Infotrac College Edition, the Online Library (WWW.infotrac-college.com).

Includes bibliographical references (p. [505]-510) and index.

Supervisory Management blends skill-building opportunities and traditional management principles to prepare learners to become supervisors in today's business world. The central theme of Supervisory Management is working through people--developing and empowering them to become better and more efficient in their roles. It closely follows the SCANS requirements for workplace competencies and foundation of skills and personal qualities needed for job performance. The text offers practical insights and advice to address common managerial situations, making it a useful reference for supervisors throughout their careers. In this sixth edition, the authors continue their hands on approach with numerous self-checks and skill-building opportunities, even more applications exercises.