A multi-media instructional package, including a Website, is available to supplement the text.

Includes bibliographical references and indexes.

1. General Introduction to Organization Development PART 1.OVERVIEW OF ORGANIZATION DEVELOPMENT 2. The Nature of Planned Change 3. The Organization Development Practitioner PART 2. THE PROCESS OF ORGANIZATIONDEVELOPMENT 4. Entering and Contracting 5. Diagnosing Organizations 6. Diagnosing Groups and Jobs 7. Collecting and Analyzing Diagnostic Information 8. Feeding Back Diagnostic Information 9. Designing Interventions 10.Leading and Managing Change 11. Evaluating and Institutionalizing Organization Development Interventions PART 3. HUMAN PROCESS INTERVENTIONS 12. Interpersonal and Group Process Approaches 13. Organization Process Approaches PART 4. TECHNOSTRUCTURAL INTERVENTIONS 14. Restructuring Organizations 15. Employee Involvement 16. Work Designs PART 5. HUMAN RESOURCES MANAGEMENT INTERVENTIONS 17. Performance Management 18. Developing and Assisting Members PART 6. STRATEGIC INTERVENTIONS 19. Organization and Environment Relationships 20. Organization Transformation PART 7. SPECIAL APPLICATIONS OFORGANIZATION DEVELOPMENT 21. Organization Development in GlobalSettings 22. Organization Development in Health Care, SchoolSystems, and the Public Sector 23. Future Directions in OrganizationDevelopment

Market-leading Organization Development and Change blends theory, concepts and applications in a comprehensive and clear presentation. The authors work from a strong theoretical foothold and apply behavioral science knowledge to the development of organizational structures, strategies, and processes.