Includes bibliographical references and indexes.

Introduction to management - the changing paradigm of management; foundation of management understanding; the environment of management - the environment and corporate culture; managing in a global environment; managerial ethics and corporate social responsiblity; the environment of entrepreneurship and the environment; planning - organizational goal setting and planning; strategy formulation and implementation; managerial decision making; organizing - fundamentals of organizing; using structural design to achieve strategic goals; change and development; human resource management; managing diverse employees; leading - leadership in organization; motivation in organizations; communicating in organizations; teamwork in organizations; controlling - quality control and productivity; management control systems; information systems and technology; operations and service management; the new organization - the learning organization.

This edition aims to equip students with a solid foundation in the essentials of an introductory management class and introduces students to current trends, theories and issues in the dynamic field of management. Real-world examples are featured in the text.