Business communication at work / (Record no. 16948)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02885cam a22003494a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000002933 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250102224231.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 081207s2007 maua | 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2005-057669 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GBA596436 |
| Source | bnb |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER | |
| Record control number | 013337205 |
| Source | Uk |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0073138312 (student ed. : alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780073138312 (student ed. : alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0073138320 (instructor annotated ed.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780073138329 (instructor annotated ed.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071107401 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071107402 (pbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201402040109 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 201007171057 |
| Level of effort used to assign classification | malmash |
| Level of effort used to assign subject headings | 200812071037 |
| Level of effort used to assign classification | musallam |
| -- | 200812071036 |
| -- | musallam |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5718 |
| Item number | .S26 2007 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Satterwhite, Marilyn L. |
| 9 (RLIN) | 38063 |
| 245 10 - TITLE STATEMENT | |
| Title | Business communication at work / |
| Statement of responsibility, etc. | Marilyn L. Satterwhite, Judith Olson-Sutton. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | McGraw-Hill/Irwin, |
| Date of publication, distribution, etc. | c2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 522 p. : |
| Other physical details | col. ill. ; |
| Dimensions | 28 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Unit 1Chapter 1: Setting the Stage for Effective CommunicationChapter 2: Choosing the Right WordsChapter 3: Developing Sentences and ParagraphsUnit 2Chapter 4: Developing Listening and Speaking SkillsChapter 5: Planning and Organizing Business MessagesChapter 6: Using Technology to Improve CommunicationChapter 7: Formatting Business MessagesUnit 3Chapter 8: Goodwill Principles and Goodwill MessagesChapter 9: Messages for Inquiries and RequestsChapter 10: Claim and Adjustment MessagesChapter 11: Persuasive MessagesChapter 12: Order, Credit, and Collection MessagesUnit 4Chapter 13: Developing Memos and Memo ReportsChapter 14: Creating Press Releases, Newsletters, and Letters to Public OfficialsChapter 15: Constructing and Presenting ReportsChapter 16: Preparing Meeting CommunicationsUnit 5 Chapter 17: Conducting the Job SearchChapter 18: Selling Yourself to Employers |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Business Communications at Work, 3e is a very practical, hands-on text-workbook to help students learn to use the types of communication that they are most apt to experience on the job. The book is full of examples of letters, memos, and correspondence designed to demonstrate the application of the principles covered in the book. A Web site for this book provides supplemental learning exercises. Although the main focus of the book is written communication, a chapter on listening and making a presentation is now included. Each chapter of the book is an independent unit that allows the teacher the flexibility of covering most chapters in any order. This flexibility allows the teacher to customize the course to meet the needs of individual classes. Many chapters are easily broken into units so teachers can cover just the units they want. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business communication. |
| 9 (RLIN) | 702 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Olson-Sutton, Judith, |
| Dates associated with a name | 1944- |
| 9 (RLIN) | 38064 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Suppress in OPAC | No |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | HF5718 .S26 2007 | 8311 | 21/12/2024 | 1 | 21/12/2024 | Books |