Total Quality Management as a holistic management concept : (Record no. 13573)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01969pam a2200265 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000001557 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250102223851.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 081105s1998 gw a |b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 97-052033 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 3540639586 (hardcover : alk. paper) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201402040056 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 201005191113 |
| Level of effort used to assign classification | malmash |
| Level of effort used to assign subject headings | 200811091043 |
| Level of effort used to assign classification | venkatrajand |
| -- | 200811050843 |
| -- | musallam |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD62.15 |
| Item number | .Z56 1998 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.5/62 |
| Edition information | 21 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zink, Klaus J., |
| Dates associated with a name | 1947- |
| 9 (RLIN) | 31550 |
| 245 10 - TITLE STATEMENT | |
| Title | Total Quality Management as a holistic management concept : |
| Remainder of title | the European model for business excellence / |
| Statement of responsibility, etc. | Klaus J. Zink. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Berlin ; |
| -- | New York : |
| Name of publisher, distributor, etc. | Springer-Verlag, |
| Date of publication, distribution, etc. | c1998. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 355 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | "With 165 figures." |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. [325]-346) and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | From the Contents: Part I: Business Excellence through Total Quality; Part II: The European Model for Business Excellence; Part III: Selected Managerial Methods in Context of Total Quality. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Total quality management. |
| 9 (RLIN) | 1154 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Suppress in OPAC | No |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | HD62.15 .Z56 1998 | 2900 | 21/12/2024 | 1 | 21/12/2024 | Books | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | HD62.15 .Z56 1998 | 2899 | 21/12/2024 | 2 | 21/12/2024 | Books |