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Architecture and patterns for IT service management, resource planning, and governance: making shoes for the cobbler's children /

Betz, Charles T.

Architecture and patterns for IT service management, resource planning, and governance: making shoes for the cobbler's children / Charles T. Betz. - Amsterdam : Elsevier/Morgan Kaufmann, c2007. - xxix, 417 p. : ill.; 24 cm.

Includes bibliographical references (p. 397-406) and index.

ISBN: 9780123705938

Subjects--Topical Terms:
Information technology.
Information technology---- Management.
Computer network architectures.

LC Class. No.: T58.5 / .B47 2007

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Architecture and patterns for IT service management, resource planning, and governance: making shoes for the cobbler's children /

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