Crisis management in the new strategy landscape /
Crandall, William, 1956-
Crisis management in the new strategy landscape / William "Rick" Crandall, John A. Parnell, John E. Spillan. - Los Angeles : Sage, c2009. - xiv, 265 p. : ill. ; 26 cm.
Includes bibliographical references and index.
A framework for crisis management -- The crisis management landscape -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action when disaster hits -- Crisis communication -- The importance of organizational learning -- The underlying role of ethics in crisis management -- Chaos theory : an alternative paradigm in the study of organizational crises -- Emerging trends in crisis management.
9781412954136 (pbk. : acidfree paper) 1412954134 (pbk. : acid-free paper)
2008-049626
Crisis management.
HD49 / .C73 2009
Crisis management in the new strategy landscape / William "Rick" Crandall, John A. Parnell, John E. Spillan. - Los Angeles : Sage, c2009. - xiv, 265 p. : ill. ; 26 cm.
Includes bibliographical references and index.
A framework for crisis management -- The crisis management landscape -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action when disaster hits -- Crisis communication -- The importance of organizational learning -- The underlying role of ethics in crisis management -- Chaos theory : an alternative paradigm in the study of organizational crises -- Emerging trends in crisis management.
9781412954136 (pbk. : acidfree paper) 1412954134 (pbk. : acid-free paper)
2008-049626
Crisis management.
HD49 / .C73 2009