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Step-by-step QFD : customer-driven product design /

Terninko, John.

Step-by-step QFD : customer-driven product design / Step-by-step quality function deployment Customer-driven product design John Terninko. - 2nd ed. - Boca Raton, Fla. : St. Lucie Press, c1997. - vii, 224 p. : ill. ; 22 x 28 cm.

Includes bibliographical references and index.

ISBN: 1574441108

LCCN: 97-203578

Subjects--Topical Terms:
Quality function deployment.
New products.
Quality of products.
Production management.

LC Class. No.: TS156 / .T473 1997

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