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ITIL for dummies /

Farenden, Peter.

ITIL for dummies / by Peter Farenden. - Chichester, West Sussex : John Wiley & Sons, Ltd., c2012. - xvi, 370 p. : ill. ; 24 cm.

Includes index.

ISBN: 9781119950134 (pbk.)

Subjects--Topical Terms:
ITIL (Information technology management standard)
Information technology---- Management.
Support services (Management)
Computer technical support---- Standards.
Information technology---- Quality control.

LC Class. No.: HD30.2 / .F375 2012

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