Ultimate book of business letters : customize your letters, memos, e-mails and presentations with the enclosed CD-ROM /

Kimball, Cheryl.

Ultimate book of business letters : customize your letters, memos, e-mails and presentations with the enclosed CD-ROM / by Cheryl Kimball, with Joni van Gelder. - Irvine, CA : Entrepreneur Press, c2007. - v, 263 p. ; 26 cm. + 1 CD-ROM (4 3/4 in.)

Basics of business communication and protocal -- Introduction -- Business letter style -- Business letter basics -- Fax basics -- Memo basics -- Email basics -- Letters for startup -- Letters seeking information for a business plan -- Letters seeking information for a marketing plan -- Letters seeking financing -- Letters for operation -- Sales letters -- Customer service letters -- B-to-B purchasing letters -- Personnel letters -- Public relations letters and press releases -- Letters to government and regulatory agencies -- Social protocol -- International letters -- Appendix: Proofreading practice.

This guide is from the experts at Entrepreneur magazine. This complete guide to communication helps you develop a writing style appropriate for your business environment and discloses the secrets of clear and convincing writing. It includes 350 sample documents in a variety of categories and 1,001 customizable communication templates on the CD-ROM.

9781932531763 1932531769 (alk. paper)

2006-023934


Commercial correspondence.
Form letters.

HF5721 / .K54 2007
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