Total qualitymanagement and operational excellence : text with Cases /
Oakland, John S.
Total qualitymanagement and operational excellence : text with Cases / 5th ed. John S. Oakland, Robert J. Oakland and Michael A. Turner - London : Routledge , 2021 - 535 p. : ill. ; 26 cm.
Includes bibliographical references and index.
9781138673410
Total quality management.
Total quality management----Case study.
HD62.15 / .O25 2021
Total qualitymanagement and operational excellence : text with Cases / 5th ed. John S. Oakland, Robert J. Oakland and Michael A. Turner - London : Routledge , 2021 - 535 p. : ill. ; 26 cm.
Includes bibliographical references and index.
9781138673410
Total quality management.
Total quality management----Case study.
HD62.15 / .O25 2021