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Customer relationship management /

Peelen, Ed.

Customer relationship management / Ed Peelen and Rob Beltman. - Second edition. - 413p: ill; 25cm

ISBN: 9780273774952 (alk. paper)

LCCN: 2013-023098

Subjects--Topical Terms:
Customer relations--Management.

LC Class. No.: HF5415.5 / .P44 2013

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