Quality inspired management : the key to sustainability /
Aikens, C. Harold.
Quality inspired management : the key to sustainability / C. Harold Aikens. - Boston : Prentice Hall, c2011. - xxiii, 623 p. : ill. ; 29 cm.
Includes bibliographical references and index.
1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.
9780131197565 (alk. paper) 0131197568 (alk. paper)
2009-039241
GBA650620 bnb
013479920 Uk
Total quality management.
Sustainable development.
HD62.15 / .A3953 2011
658.4/013
Quality inspired management : the key to sustainability / C. Harold Aikens. - Boston : Prentice Hall, c2011. - xxiii, 623 p. : ill. ; 29 cm.
Includes bibliographical references and index.
1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.
9780131197565 (alk. paper) 0131197568 (alk. paper)
2009-039241
GBA650620 bnb
013479920 Uk
Total quality management.
Sustainable development.
HD62.15 / .A3953 2011
658.4/013