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Customer service : a practical approach /

Harris, Elaine K.

Customer service : a practical approach / Elaine K. Harris - 6th ed. - Edinburgh gate : Pearson, 2014 - ii,194p : ill ; 28cm

Includes index.

ISBN: 9781292040356

Subjects--Topical Terms:
Customer services.

LC Class. No.: HF5415.5 / .H34 2014

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