Services management /
Kandampully, Jay.
Services management / Jay A. Kandampully. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2014. - xv, 380 p. : ill. ; 24 cm.
Includes bibliographical references (p. [348]-368) and index.
9781292042916
2005-027190
Hospitality industry--Management.
TX911.3.M27 / K364 2013
647.94068
Services management / Jay A. Kandampully. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2014. - xv, 380 p. : ill. ; 24 cm.
Includes bibliographical references (p. [348]-368) and index.
9781292042916
2005-027190
Hospitality industry--Management.
TX911.3.M27 / K364 2013
647.94068