Interpersonal Skills at Work / Maureen Guirdham.
Material type:
TextPublication details: London ; New York : Prentice Hall, 1996.Edition: 2nd edDescription: xii, 610 p. : ill. ; 24 cmISBN: - 0131495356 (pbk.)
- HD58.7 .G84 1996
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Includes bibliographical references (p. 599-603) and index.
*Work and Interpersonal Skills *People at Work *Working through organisations *Personal Development *Understanding Others *Impression Management *Communicating *Persuading *Using Power *Working in Relationships and Groups I *Working in Relationships and Groups II *Leadership *Interaction and Planning
Covering all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive coverage of relevant theory and research, and addresses topics such as discrimination, harassment and cultural variations.
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