Accompanying CD-ROM provides worksheets, graphs, and forms.

Includes index.

Get it done right!: solving problems and realizing opportunities -- Why businesses need successful projects -- Solving the right problem -- Your business and your projects -- Scope: what are we making? -- Time and money: estimates, due dates, and budgets -- Ensuring success by completing the plan -- Managing project work -- Keeping the project on track -- Delivering customer delight -- Focus on success -- Storefront success: know what you want, plan, and go for it -- What it takes to make a movie -- Alignment to our customers -- A counsulting firm launches its first product -- 17 years of growth at Kirbo's -- Annual strategic planning at QTI -- A customer problem opens a new business -- Even a kid can learn project management.